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When should I use tú and when usted in Spanish?

3 min readPublished 9 October 2026

Short answer

Use tú with friends, family, children, people your own age and in most relaxed situations. Use usted with strangers who are clearly older than you, in formal settings, with officials, and in professional service — and when you are not sure. Then follow the other person’s lead: if they use tú with you or invite you to, switch.

How often each one is used differs a lot by country. Spain uses tú very widely, even with strangers in shops. In parts of Latin America usted is common even among family. And in Argentina, Uruguay and much of Central America, the informal “you” is vos.

The grammar of usted

Usted means “you” but takes third-person forms — the same verb form as él and ella:

túusted
to betú eresusted es
to havetú tienesusted tiene
to speaktú hablasusted habla
yourtu casasu casa
to youte digole digo
reflexive¿Cómo te llamas?¿Cómo se llama?
  • ¿Cómo estás?

    How are you? (tú)

  • ¿Cómo está usted?

    How are you? (usted)

  • ¿Puedes ayudarme?

    Can you help me? (tú)

  • ¿Puede ayudarme?

    Can you help me? (usted)

Because the verb form is the same as for él/ella, Spanish speakers often add usted explicitly to make clear who is meant: ¿Usted es la doctora?

The plural: ustedes and vosotros

  • In Latin America, ustedes is the only plural “you”, for friends and strangers alike: ¿Ustedes quieren café?
  • In Spain, vosotros/vosotras is the informal plural (¿Queréis café?) and ustedes the formal plural.

Vos

In voseo regions, vos replaces tú, often with its own verb forms in the present: vos tenés, vos sos, vos podés, vos hablás. You do not need to use vos as a learner, but recognising it helps you understand speakers from those countries.

When to use which: a practical guide

SituationUsually
friends, family, classmatestú
childrentú
a young shop assistant in Spaintú (often used both ways)
an older strangerusted
a doctor, police officer, officialusted
a job interviewusted, until invited otherwise
customer service in Latin Americausted
online chats and social mediamostly tú

How to switch

The other person may say Puedes tutearme (you can use tú with me) or ask ¿Nos tuteamos? (shall we use tú?). You can ask the same question yourself with people of a similar age. If someone older or more senior keeps using usted with you, continue with usted.

Common mistakes

  • Not: ¿Usted tienes hijos?

    Better: ¿Usted tiene hijos?

  • Not: ¿Cómo está tú?

    Better: ¿Cómo estás tú? / ¿Cómo está usted?

  • Not: Usted puede usar tu teléfono.

    Better: Usted puede usar su teléfono.

    the possessive must match usted

  • Not: Mixing both in one conversation with the same person.

    Better: Choose one and keep it until the relationship changes.

In emails and messages

Written Spanish follows the same logic, and the opening line usually sets the tone for the whole message:

Formal (usted)Informal (tú)
openingEstimado señor García: / Estimada señora López:Hola, Marta: / Querida Marta:
asking¿Podría enviarme la factura?¿Me puedes mandar la factura?
thankingLe agradezco su ayuda.Gracias por tu ayuda.
closingAtentamente, / Un saludo cordial,Un abrazo, / Besos,

Formal Spanish letters often open with a colon after the name, not a comma. And notice how the pronoun follows through: le and su with usted, te and tu with tú. A formal email that slips into tu halfway through reads as careless.

In work chats and messages between colleagues, many Spanish speakers use tú even when emails to the same person use usted — follow what your colleagues do.

In short

  • tú: informal, with friends, family, children and peers.
  • usted: formal or respectful; uses third-person verb forms and su.
  • Latin America uses ustedes for all plural “you”; Spain also has vosotros.
  • When unsure, start with usted and follow the other person’s lead.

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